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Coronavirus: Message From Our Chief Executive

I hope you and all your loved ones are staying safe and well.  As you will appreciate, this is a very challenging time for Abbeyfield Bristol & Keynsham Society, given the demographic of our residents.  Our residents’ health and well-being lies at the very heart of everything we do, and I just wanted to reassure you that we are doing all we possibly can to minimise any risk of infection.

We have held meetings with all our residents to stress to them the severity of the virus, and to answer any questions they might have, in order to alleviate their anxiety as much as we possibly can.  We have also written to family members, next of kin and points of contact to inform them how we are managing the situation.  Staff are also kept regularly informed of all developments and changes to guidance, and are fully on-board with the measures we’ve introduced.

We have stringent hygiene and infection control procedures in place, and have taken significant steps across all houses to reduce the risk of cross-infection.

We have implemented social distancing measures, such as having different sittings at mealtimes, or spreading residents between different rooms to eat, in order to maintain at least 3 metres’ distance between them at all times.

We take advice from the UK Government very seriously indeed.  Consequently, given the ‘lockdown’ in which we all find ourselves now, visitors to our houses are now limited to carers, or a family member or friend acting in the capacity of carer, to provide essential personal care only (such as the administering of medication, bathing and dressing).  Residents have been requested to follow the Government’s very clear guidance about staying home.

I realise that this is difficult for many, but we must do all we have to, to stop the spread of this awful, life-threatening disease.

Amongst all the rather unsettling and ever-changing news, however, we are endeavouring to maintain as normal a life as possible for residents:  to keep busy and connected, and ensure their safety, happiness and well-being.  We are helping them to stay in contact with their loved ones, using the wonders of technology, which is so important at a time like this.  In-house activities and entertainments continue where possible, and residents and staff are introducing new ideas all the time!

I’d like to say a huge and very heartfelt thank you to all our residents, their families and friends, our lovely volunteers, and to all our wonderful staff during this difficult time.

With very best wishes

Frances Stretton, Chief Executive

March 2020


Stay informed:

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